Refund Policy

Rabbit Foot Technologies Ltd (trading as lit.onl), referred to as “we”, offers paid subscriptions for the lit.onl URL shortener and related services at litonl.com (the “Service”). This Refund Policy applies to all paid charges processed for the Service. It supplements our Terms of Service. By completing checkout you acknowledge this Policy.

14-day refund policy

You may request a full refund within 14 days of the date of payment for any paid plan charge. The 14-day period starts on the day Paddle processes your payment.

We will honor valid refund requests submitted within that 14-day period. Approved refunds are processed by Paddle without undue delay and in any event within 14 days of the day we receive your refund request.

How to request a refund

Email [email protected] from your account email with your organization name and the Paddle receipt or transaction reference. Paddle.com Market Limited and its affiliates (“Paddle”) act as merchant of record for checkout; refunds are issued to your original payment method where possible.

Cancellation

You may cancel a paid subscription before the next renewal through the Paddle customer portal (linked from Settings → Billing in your account). Cancellation stops future charges.

Changes to this Policy

We may update this Policy. The “Last updated” date above reflects the current version. Changes apply to purchases made after the update is published.

Contact

Rabbit Foot Technologies Ltd (trading as lit.onl). Refund and billing questions: [email protected]. Legal notices: [email protected].